Guest Post on LPI Blog
Yesterday, LP Innovations published a guest column from me on their blog at titled “Loss Prevention as Management Science.” In this post, I argue that we need to do a better job, as an industry, of helping senior management understand that shrink results can be influenced by certain practices, routines, and activities that are largely within our control.
Senior management needs to view us as experts in what those tactics and techniques are and how they are best implemented within the context of a specific organization and culture. This is in contrast to be viewed simply as “fixers” who can catch shoplifters, gain admissions from dishonest employees, and respond when a store manager breaks a key off in the front door. Yes, those are things we do, but they do not encompass our mission or impact on the organization’s financial results.
As always, I would welcome your comments, disagreements, or thoughts…